Quest Installer

Version 6.0

Release Notes

August 14, 2013


Welcome to Quest Installer

How to enter your new Toad key

New in This Release

MSI Extraction

Known Issues

System Requirements

Global Operations

Getting Started

For More Information

Welcome to Quest Installer

This document covers the changes to version 6.0 of the Quest Installer. This document describes the new features, the system requirements, and the known issues for this release.

How to enter your new Toad key

During Installation

For some Quest Toad product suites, you can enter your new Toad license key during the installation process. If the installer displays the Product Licensing page, you can enter your license key and site message. If you have an existing license key, the installer finds and displays this key. If you prefer, you can enter your license key later, after launching the application.

Note: If you have an older type license key, the installer may not detect and display it. Continue with the installation. If necessary, Toad will prompt you to enter your license key upon initial launch of the application.

If you are installing a Toad for Oracle edition or suite, your single license key activates all the components of the edition or suite.

After Launching the Application

If you are installing a Toad product or suite for the first time, after launching the application, Toad prompts you to enter your license key (but only if you did not enter the key during the installation process).

If you are installing or upgrading to a different edition, after launching the Toad product or suite, select Help | Licensing and enter your new license key. Any new features will be enabled automatically, and any additional Toad suite components will be licensed from the same key.

New in This Release

This release of Quest Installer includes the following new features and enhancements.

Automatic Check for Product Updates

Enhanced Licensing Page


For some Quest Toad products, during installation you have the opportunity to register with Quest Software as a Toad user. Just enter your e-mail address and job role in the Product Registration page of the Quest Installer.

MSI Extraction

If you cannot run the Quest Installer to deploy Toad software applications, or if you prefer to perform a silent installation of the Toad product, you can use the Quest Installer to extract the MSI files for the Toad product or products. For more information on how to use Quest Installer to extract MSI files for your Toad for Oracle product, please see one of the documents listed in the Getting Started section of this guide.

Known Issues

The following is a list of issues known to exist at the time of this release.


Known Issues

Defect ID

Spotlight on Oracle Uninstall Having upgraded to Spotlight on Oracle 7.1 from an earlier release of Spotlight on Oracle Standard Edition (for example via Toad 10.0), if you uninstall Spotlight with the Quest Installer, only part of Spotlight will be uninstalled. This is due to RAC diagnostics and Predictive Diagnostics being added to Spotlight on Oracle 7.1. 

To complete the uninstall, use Add/Remove Programs to remove “Spotlight on Oracle (Standard Edition)”.

Windows 64-bit Operating System
If you attempt to install a 32-bit application into the 'C:\Program Files' directory in a 64-bit operating system, the OS/MSI converts it to 'C:\Program Files (x86)'.  In this case, the install location path in Quest Installer is different from the actual location. This means that you will not be able to uninstall the application using the Quest Installer.


Use the 'Add and Remove Programs' utility in the Control Panel to uninstall the application.

Windows 64-bit Operating System - Oracle 10g Client Issue
After installing a 32-bit application on a Windows 64-bit OS, attempting to connect using an Oracle 10g Client could result in an error. The default install directory for 32-bit applications on a 64-bit OS includes parenthesis as shown in the following example:

C:\Program Files(x86)\Quest Software\

According to Oracle Metalink, Doc ID 334528, there is a network issue for any application that is installed into a path with a parenthesis using the 10g client on Windows 64-bit.


RESOLUTION 1: Create a new folder that is not under the Program Files folder, such as C:\Quest Software\ and install Toad under this new folder. The installation program allows you to change the default installation path.

RESOLUTION 2: Upgrade to an Oracle Client 11g version. The following is an 11g Oracle Client download link that we recommend. Oracle Database 11g Release 1 Client ( for Microsoft Windows (510,809,607 bytes)

Performance issue related to digital signing
If the signed installer is located on a network share, the entire file needs to be transmitted (to the local machine) before installation can commence. This is because the entire file needs to be read in order to verify the digital signature.

If you plan to run the Quest Installer frequently, it is advised that you copy the installation bundle to a local hard drive.

The format of the file 'ToadStudioAdapter30.dll' is invalid
The format of the file 'ToadStudioAdapter30.dll' is invalid. This is related to having previously installed a version of 'Toad Studio' that included an old version of QAIT.

Install the latest version of QAIT. Please contact Quest Support for information on where you can obtain the newer QAIT version.

Notification of insufficient space

The Quest Installer provides a warning during installation if insufficient disk space exists for the installation.

  • If the installation is a new install, you can continue with the install, but it will fail due to a lack of disk space.
  • If the installation is a repair or upgrade, you can continue with the install since it reuses disk space by overwriting the existing files.


System Requirements

Note: System requirements vary depending on what application or suite you are installing using the Quest Installer. Please refer to the specific Toad product's installation guide for hardware requirements and operating system support.

(The Quest installer has been tested on Windows XP, Windows Vista, Windows 7, Windows 8 - using the latest available service packs.)

Before installing Quest Installer, ensure your system meets the following requirements:

Quest Installer requirements

Administrator privileges. You must be logged in with administrator privileges to perform the installation.

Tahoma font

DVD-ROM drive (required for installation only).

Internet connection (required for downloading software).

VGA monitor, 1024x768 resolution, small fonts.

Printer (optional) for printing graphs and reports.

Sound card and speakers (optional) for receiving audible alerts.

Mouse (required to access all features.)


Global Operations

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan. It supports bidirectional writing (Arabic and Hebrew). The release supports Complex Script (Central Asia – India, Thailand).

This release has the following known capabilities or limitations: Native Operating Systems must use their Native 'System Local', not the English Compatible System Local.

Getting Started

Installation Instructions

Your product download or CD will include an installation guide, or you can access your product's installation guide through the Quest Software Support Portal.

Toad for Oracle

If you are installing a Toad for Oracle edition or suite, please refer to one of the Installation Guides found on the Support Portal:

- Toad for Oracle Installation Guides

Other Toad Products

If you are installing a Quest product other than Toad for Oracle, please see the product's Installation Guide for complete installation instructions. Toad product installation guides can be found at the Quest Software Support Portal or at the product's community page on Toad World.

For More Information

Contacting Quest Software:

Mail Quest Software, Inc.
World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656

Refer to our web site for regional and international office information.

Contacting Quest Support:

Quest Support is available to customers who have a trial version of a Quest product or who have purchased a Quest product and have a valid maintenance contract. Quest Support provides unlimited 24x7 access to our Support Portal at

From our Support Portal, you can do the following:

View the Global Support Guide for a detailed explanation of support programs, online services, contact information, policies and procedures. The guide is available at:

Toad for MySQL is an official Quest Software Inc. Freeware Product. This license does not entitle Licensee to receive technical support from Quest. Get the latest Toad for MySQL product information and find helpful resources at the Toad for MySQL Community at

© 2013  Quest Software, Inc.

This guide contains proprietary information protected by copyright. The software described in this guide is furnished under a software license or nondisclosure agreement. This software may be used or copied only in accordance with the terms of the applicable agreement. No part of this guide may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording for any purpose other than the purchaser’s personal use without the written permission of Quest Software, Inc.

The information in this document is provided in connection with Quest products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of Quest products. EXCEPT AS SET FORTH IN QUEST'S TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, QUEST ASSUMES NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL QUEST BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF QUEST HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Quest makes no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. Quest does not make any commitment to update the information contained in this document.

If you have any questions regarding your potential use of this material, contact:

Quest Software World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656


Refer to our Web site for regional and international office information.


Quest, Quest Software, the Quest Software logo, Benchmark Factory, Knowledge Xpert, Quest vToolkit, Quest vWorkSpace,  Spotlight, SQLab, SQL Navigator, Simplicity at Work, Toad, TOAD, T.O.A.D., TOAD WORLD, and vToad are trademarks and registered trademarks of Quest Software, Inc. For a complete list of Quest Software’s trademarks, please see Other trademarks are property of their respective owners.