Dell Software Installer

Version 6.0.8

Release Notes

August 22, 2014


Welcome to Dell Software Installer

How to enter your new Toad key

New in This Release

MSI Extraction

Known Issues

System Requirements

Global Operations

Getting Started

For More Information

Welcome to Dell Software Installer

This document covers the changes to versions 6.0 through 6.0.8 of the Dell Software Installer. This document describes the new features, the system requirements, and the known issues for these releases.

How to Enter Your New Toad Key

During Installation

For some Toad product suites, you can enter your new Toad license key during the installation process. If the installer displays the Product Licensing page, you can enter your license key and site message. If you have an existing license key, the installer finds and displays this key. If you prefer, you can enter your license key later, after launching the application.

Note: If you have an older type license key, the installer may not detect and display it. Continue with the installation. If necessary, Toad will prompt you to enter your license key upon initial launch of the application.

If you are installing a Toad™ for Oracle® edition or suite, your single license key activates all the components of the edition or suite.

After Launching the Application

If you are installing a Toad product or suite for the first time, after launching the application, Toad prompts you to enter your license key (but only if you did not enter the key during the installation process).

If you are installing or upgrading to a different edition, after launching the Toad product or suite, select Help | Licensing and enter your new license key. Any new features will be enabled automatically, and any additional Toad suite components will be licensed from the same key.

New in This Release

New in Release 6.0.7 and 6.0.8

This release includes the following new features and enhancements.

New in Release 6.0.5 and 6.0.6

This release provides a Chinese-language version (Simplified Chinese) of the Dell Software Installer to aid in the installation of the Chinese-language version of the Toad for Oracle Suite.

New in Releases 6.0.3 and 6.0.4

Beginning with release 6.0.3, the "Uninstall Quest Products" menu item in the Start menu is no longer available. To uninstall an application, use the Windows install/uninstall feature (Control Panel | Programs | Programs and Features).

New in Releases 6.0.1 and 6.0.2

Releases 6.0.1 and 6.0.2 are maintenance releases.

New in Release 6.0

This release includes the following new features and enhancements.

Automatic Check for Product Updates

Enhanced Licensing Page


For some Toad products, during installation you have the opportunity to register with Dell Software as a Toad user. Just enter your e-mail address and job role in the Product Registration page of the Dell Software Installer.

MSI Extraction

If you cannot run the Dell Software Installer to deploy Toad software applications, or if you prefer to perform a silent installation of the Toad product, you can use the Dell Software Installer to extract the MSI files for the Toad product or products. For more information on how to use the Dell Software Installer to extract MSI files for your Toad for Oracle product, please see one of the documents listed in the Getting Started section of this guide.

Known Issues

The following is a list of issues known to exist at the time of this release.


Known Issues

Defect ID

Windows 64-bit Operating System - Oracle 10g Client Issue
After installing a 32-bit application on a Windows 64-bit OS, attempting to connect using an Oracle 10g Client could result in an error. The default install directory for 32-bit applications on a 64-bit OS includes parenthesis as shown in the following example:

C:\Program Files(x86)\Quest Software\

According to Oracle Metalink, Doc ID 334528, there is a network issue for any application that is installed into a path with a parenthesis using the 10g client on Windows 64-bit.


RESOLUTION 1: Create a new folder that is not under the Program Files folder, such as C:\Quest Software\ and install Toad under this new folder. The installation program allows you to change the default installation path.

RESOLUTION 2: Upgrade to an Oracle Client 11g version. The following is an 11g Oracle Client download link that we recommend. Oracle Database 11g Release 1 Client ( for Microsoft® Windows® (510,809,607 bytes)

Performance issue related to digital signing
If the signed installer is located on a network share, the entire file needs to be transmitted (to the local machine) before installation can commence. This is because the entire file needs to be read in order to verify the digital signature.

If you plan to run the Dell Software Installer frequently, it is advised that you copy the installation bundle to a local hard drive.

The format of the file 'ToadStudioAdapter30.dll' is invalid
The format of the file 'ToadStudioAdapter30.dll' is invalid. This is related to having previously installed a version of 'Toad Studio' that included an old version of QAIT.

Install the latest version of QAIT. Please contact Dell Software Support for information on where you can obtain the newer QAIT version.

Notification of insufficient space

The Dell Software Installer provides a warning during installation if insufficient disk space exists for the installation.

  • If the installation is a new install, you can continue with the install, but it will fail due to a lack of disk space.
  • If the installation is a repair or upgrade, you can continue with the install since it reuses disk space by overwriting the existing files.


System Requirements

Note: System requirements vary depending on what application or suite you are installing using the Dell Software Installer. Please refer to the specific Toad product's installation guide for hardware requirements and operating system support.

(The Dell Software Installer has been tested on Windows Vista, Windows 7, Windows 8 - using the latest available service packs.)

Before installing the Dell Software Installer, ensure your system meets the following requirements:

Dell Software Installer requirements

Administrator privileges. You must be logged in with administrator privileges to perform the installation.

Tahoma font

DVD-ROM drive (required for installation).

Internet connection (required for downloading software).

VGA monitor, 1024x768 resolution, small fonts.

Printer (optional) for printing graphs and reports.

Sound card and speakers (optional) for receiving audible alerts.

Mouse (required to access all features.)


Global Operations

This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.

This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan. It supports bidirectional writing (Arabic and Hebrew). The release supports Complex Script (Central Asia – India, Thailand).

The release is localized to the following languages: Chinese (Simplified).

This release has the following known capabilities or limitations: The installer is localized in English and Simplified Chinese. The customer must download the appropriate language. The installer will not change languages based on the machine locale detected.

Getting Started

Installation Instructions

Your product download or CD will include an installation guide, or you can access your product's installation guide through the Dell Software Support Portal.

Toad for Oracle

If you are installing a Toad for Oracle edition or suite, please refer to one of the Installation Guides found on the Support Portal:

- Toad for Oracle Installation Guides

Other Toad Products

If you are installing a Dell Software product other than Toad for Oracle, please see the product's Installation Guide for complete installation instructions. Toad product installation guides can be found at the Dell Software Support Portal or at the product's community page on Toad World.

For More Information

Contacting Dell

Dell listens to customers and delivers worldwide innovative technology, business solutions and services they trust and value. For more information, visit

Technical Support:
Online Support
Product Questions and Sales:
(800) 306 - 9329

Technical Support Resources

Technical support is available to customers who have purchased Dell software with a valid maintenance contract and to customers who have trial versions. To access the Support Portal, go to

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an online Service Request system.

The site enables you to:

Toad™ for MySQL is an official Dell Software Freeware Product. This license does not entitle Licensee to receive technical support from Dell Software. Get the latest Toad for MySQL product information and find helpful resources at the Toad for MySQL Community at

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